Purchases

If you’ve tried making a purchase but your order was canceled, you will not be charged. However, Google Play or Apple...

Orders usually arrive instantly, but sometimes they may take longer as the purchase is still being processed. There's...

If you've made a purchase but haven't received it yet, please be patient—it might take a few minutes for the delivery...

If you've made purchases before, try these steps: Use a strong internet connection (Wi-Fi or LTE). Restart the game ...

We do not store your credit card information so cannot help you out with this from our end.Payments are handled by Go...

Dice Dreams does not store or access your credit card information. Payments are handled through Apple’s App Store or ...

We do not have access to your purchase history, as we do not have a payment platform, payments are handled by Google ...

For purchases made on an iOS device, you will need to contact Apple Support, as we do not have access to grant refund...

If you want to submit a refund request for a purchase made on an Android device, please follow these steps: Open the...