General
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How do I report a bug?View Article
We encourage you to reach out whenever you find a bug or encounter a technical issue. This helps us start fixing it q... -
How can I take a screenshot or a screen recording?View Article
Sometimes you might need to send us a screenshot or record a technical glitch for our Player Support team to check. H... -
What devices does the game support?View Article
Supported devices and operating system versions for Dice Dreams may be updated periodically to ensure optimal perform...
Errors
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The game is unstableView Article
If your game is crashing, freezing or unstable you can try the following troubleshooting steps. Before proceeding, pl... -
Events are not loadingView Article
For the best playing experience, ensure you have a strong and reliable network connection. Full Wi-Fi bars or mobile ...