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General

  • Why does my support ticket simply close?
    Submitted a support request to our Customer Experience, which closed on its own?😱😱 Don't worry! We haven't forgotten ...
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  • Why don't I get the same offer as my friend?
    As you progress in the game, some features become available to ensure you have an optimized gaming experience!   Rest...
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  • Which devices does the game support?
    Not sure if the game will work on your device? Don’t fret! You can join our Peons and build a great kingdom in the ma...
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  • How can I contact your Customer Experience team?
    How to contact our Customer Experience team?   Are you having problems and need the help of our Super Peons? Fear no...
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  • I wrote to you, and you haven’t answered me!
    Haven’t received a response from our Peons yet? No worries! Our dedicated team is working to respond to tickets as qu...
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  • Supported Languages
    How can I change the game's language? ¡Hola! Hello! Are you looking to change the language in the game? We currentl...
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  • Can I offer my feedback/suggestions on the game?
    We are always happy to hear the sentiments of our loyal players, which helps us continually improve our game and your...
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  • Kingdom News
    Responsible rulers should always know the current status of their Kingdom. And your responsible Peon Courtiers are al...
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  • How do I send screenshots?
    Need to send a screenshot to our Customer Experience team for additional information? Piece of cake! 🍰 Here are all t...
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  • Why can't I watch videos for extra rolls?
    Watching rewarded videos is a great way to get some additional FREE rolls by watching videos!  We do, however, limit ...
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  • Why don't I get the same offer as my friend?
    As you progress in the game, some features become available to ensure you have the best possible gaming experience!  ...
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